Transitions Optical offers a wealth of resources to help you prepare your practice
to meet diverse patient needs – from professional education and staff training,
to bilingual and in-language patient resources.
TRAINING YOUR STAFF
Becoming a culturally competent practice is a true team effort. In order to provide
the best possible care to patients, everyone on your staff needs to be on board.
That means not only delivering the same messages, but also communicating in a way
that the patient can relate to and understand.
Check out these resources to help keep you and your staff up-to-date and in-the-know.
USING BILINGUAL AND IN-LANGUAGE RESOURCES
Consider that one in five U.S. residents now speaks a foreign language (mostly Spanish, Chinese or Arabic) at home. And, keep in mind that two out of 3 Americans believe it is a sign of respect when an eyecare professional offers educational materials that are bilingual or in other languages. The good news is …we’ve got you covered!
Check out these tools to help enhance communication during all stages of the eyecare